Privacy Policy

This platform powers AI chat agents for local businesses. When you use a chat widget on a business website, certain personal information may be collected to enable the business to respond to your enquiry.

When you chat with an AI agent, we may collect:

• Your name (when you provide it)
• Phone number (when you provide it)
• Email address (when you provide it)
• Location or suburb (when you provide it)
• Details about the service you are enquiring about
• The full content of your chat conversation

The information you provide is used to:

• Allow the business you contacted to respond to your enquiry
• Notify the business owner of your lead via email
• Improve the accuracy and relevance of AI responses

Your information is not sold to third parties. Your information is not used for advertising.

Conversation data is stored securely in Supabase (a third-party database provider). Data is retained for the business to review and manage leads. Businesses are responsible for their own data retention practices.

This platform uses the following third-party services:

• OpenAI - to generate AI responses
• Supabase - for database storage
• Resend - for email notifications
• Vercel - for hosting

Message content is sent to OpenAI's API to generate responses. Please refer to OpenAI's Privacy Policy for more information on how they handle data.

You have the right to:

• Request access to the personal information held about you
• Request deletion of your personal information
• Withdraw consent at any time by ceasing use of the chat widget

To exercise these rights, contact the business whose chat widget you used.

The chat widget stores a unique session identifier in your browser's local storage. This is used to maintain your conversation across page refreshes. No tracking cookies are set by the chat widget.

For privacy-related questions, please contact the specific business whose chat widget you interacted with. For platform-level concerns, contact us at clickfix911@gmail.com.